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Privacy Policy / Terms Use

Yeti Cycles LLC, respect your right to privacy. We may change or add to this privacy policy at any time without notice, so we encourage you to review it periodically. Yeti Cycles reserves the right to vary this policy state by state as required by law. By purchasing our products or using our services or website, you consent to the collection, use and disclosure of your personal information in accordance with the following privacy policy.


Yeti Cycles Points of Contact:

Authorized Yeti Cycles dealers, our merchandise sales website yeticycles.com, and communications with Yeti Cycles customer service department.


What Information Do We Collect?

We receive and may keep information voluntarily given to us when you decided to make a Yeti Cycles purchase, register for the Yeti Cycles newsletter, take part in a special promotion, or provide any other information or unique preferences to better serve you. This information may include:


  • Your name, address and phone number
  • Date of birth
  • Your e-mail address
  • Your credit card
  • Any other information that Yeti Cycles may voluntarily collect from you from time to time on its website or through alternate means

It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.


Information From Other Sources

We may receive information about you from other sources such as updated address information. This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials.


Use of Cookies and Other Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit one of our websites. You may be familiar with the term "cookies." These cookies may be placed on your computer when you click on e-mail or on the site directly. We use this information to understand how users navigate to and around our websites, view product pages, access content and make purchases.


Once Information is received, How is it used and/or shared within Yeti Cycles?

Information we collect from you may be shared between all points of contact within Yeti Cycles. We use this information to offer you special offers, new products, and services. In addition, Yeti Cycles may use such information to:


  • Provide you with timely and reliable fulfillment of requests
  • Do all things necessary to administer those services
  • Deliver merchandise and services that you purchase online
  • Facilitate payment for your purchases
  • Confirm your orders and delivery information
  • Respond to your customer service inquiries or requests
  • Communicate offers, benefits and featured items to you
  • Administer giveaways, contests, birthday programs and similar promotions

Retention of Personal Information

Yeti Cycles retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.


E-mails

When you fill out one of our forms or other requests for information, you may choose to receive e-mail that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you e-mails to help us learn more about you and your preferences. If, after you have shared your e-mail address with Yeti Cycles, you decide that you do not want to receive e-mail from Yeti Cycles, you have two options to discontinue use.


  • You can discontinue promotional e-mails by clicking on the hyperlink shown in all Yeti Cycles e-mails and follow the instructions to indicate your unsubscribe preference.
  • Contact Yeti Cycles customer service department.

Miscellaneous

Our Commitment to Data Security

Yeti Cycles makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Yeti Cycles uses industry standard security techniques on our websites to help protect against the loss, misuse or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that we have used commercially reasonable efforts to protect from unauthorized access or intrusion. While we implement the above security measures, you should be aware that 100% security is not possible


What happens if I hit a link to another site from Yeti Cycles site?

Our websites may offer links to other sites. Other sites have their own terms of use and privacy and security policies. Yeti Cycles is not responsible for how such third parties collect, use or disclose your personal information. If you choose to visit one of these sites, you may want to review the policies that govern that particular site.


Contact Yeti

We would be happy to hear from and answer any question you have regarding the online store. Contact us by telephone or e-mail.


Questions? Call 888.576.9384 or email: orders@yeticycles.com